Prime Clean Solutions has spent 6+ years learning the quirks of East Bay housing stock — hard water, marine-layer damp, 1940s tile, brand-new remodels — and building a service that handles all of it consistently.
My name is Gisele Gonçalves, founder and owner of Prime Clean Solutions, a company dedicated to delivering exceptional residential and move-out cleaning services. With a strong commitment to quality, professionalism, and attention to detail, I take pride in creating clean, healthy, and welcoming spaces for every client.
At Prime Clean Solutions, every project is approached with care, reliability, and the highest standards of service. Whether preparing a home for new occupants or maintaining a spotless living environment, my goal is to exceed expectations through meticulous cleaning and personalized attention.
I believe that a truly clean home brings comfort, peace of mind, and a better quality of life. That is why I am committed to providing dependable service, consistent results, and an outstanding customer experience built on trust, integrity, and excellence.
When you choose Prime Clean Solutions, you are choosing a company that values your home as much as you do and is dedicated to making every space look its absolute best.
Gisele GonçalvesFounder & Owner, Prime Clean Solutions
Ask around and you will hear the same sentence about cleaning companies: “It depends who they send.” One week the baseboards are done, the next week they are not, and nobody can explain why, because nothing was ever written down.
Prime Clean Solutions was built to remove that variable. Every property gets a written scope before the first visit: a room-by-room checklist with a defined standard for each task, plus notes specific to your surfaces and preferences. Our technicians work from that document, and every visit ends with a walkthrough against it.
It takes longer to set up and it is dramatically more reliable to deliver. 6+ years and more than 100 properties later, across 45 Bay Area cities, that checklist is still the first document a new technician reads — and Gisele still reviews the standard herself.
See how each service is scoped
To make professional cleaning predictable. Not a favor, not a gamble, not dependent on who was scheduled — a documented standard that our clients can plan their week around and hand to a landlord, a buyer or a guest without a second thought.
To be the cleaning company West County recommends by name. That means growing only as fast as we can train, paying technicians well enough that they stay, and keeping the kind of reputation where a referral costs nothing because the work already spoke.
These are the rules we hire against and the ones we correct against.
Every checklist ends with a walkthrough. If a line item was not completed to standard, it does not get signed off, and it does not get billed.
Scopes, pricing, insurance certificates and product lists are all available before you commit. Nothing about working with us should require a follow-up question.
We work quietly, we ask before moving anything of value, and we treat a client's home the way we would want a stranger to treat ours.
Our technicians are employees with training, equipment and paid time to do the job right. Good work comes from people who are not being rushed.
We start with the least aggressive product that will do the job and escalate only when the surface and the situation require it.
Arrival windows are two hours, not four. If we are running late, you hear it from us before you have to ask.
Eight specifics, all of which you are welcome to verify before booking.
General liability coverage on every job, with documentation available on request.
No day-labor subcontracting. Every person on your property is trained, screened and accountable to us.
Written checklists mean the fourth visit looks exactly like the first.
One number, agreed in advance, with add-ons priced separately so you always know what you are approving.
Mineral scale, marine-layer moisture and wildfire-season particulate are local problems we handle constantly.
HEPA-filtered vacuums, color-coded microfiber and dedicated tools per area to prevent cross-contamination.
Mon – Sat: 8:00 AM – 6:00 PM, plus Sunday appointments and after-hours commercial windows.
If something is missed, we return and fix it at no charge. No debate, no invoice.
Prime Clean Solutions opened in San Pablo cleaning residential properties for neighbors and referrals, with a checklist written by hand and refined after every job.
Local offices and salons started asking for after-hours service. That pushed us to formalize scopes, supply management and nightly reporting.
We moved from solo cleaners to small assigned teams so clients would see the same faces, and consistency scores went up immediately.
Post-construction cleaning became its own service line, with dedicated equipment, HEPA filtration and a separate phased checklist.
We now serve homes, offices and vacant units across 45 cities, from San Pablo and Richmond out to Oakland, San Rafael and Vacaville — still locally owned, still working from a checklist that gets edited after every job.
If any item on your checklist was missed or finished below standard, contact us within 48 hours of the visit. We will schedule a return trip at the earliest available window and correct it at no charge. You do not need to justify the request, and it does not affect your pricing or your place in the schedule.
A guarantee that requires an argument is not a guarantee. Ours takes one message.
We can hold that position because the checklist removes ambiguity. Both sides know what was promised, which means disagreements are rare and easy to resolve when they happen. If you would like to see the scope document for your property type before booking, ask us for it and we will send a copy.
Four moments from our own jobs: arrival, setup, the detail work and the finished room.
Send your details and Gisele or a member of the team replies with a flat quote and the full checklist attached, usually the same business day.
Mon – Sat: 8:00 AM – 6:00 PM · Sunday by appointment
Tell us about your space and we will reply with a flat, written quote. No deposit, no pressure.
Your details stay private. We never sell or share them.
Prefer to talk? (510) 422-2178 · Mon – Sat: 8:00 AM – 6:00 PM
Book a walkthrough and we will send a flat quote with the full checklist attached, so you can see exactly what is included before you decide.
